My name is Joe Ricciardi, and I am the owner of Countertop Rock. Well, it is 2023. and as I enter my 20th year in business this year, I can’t say thank you enough to the thousands and thousands of customers, homeowners and contractors, and everyone who has kept us going for all these years.
Although we are called Countertop Rock, we are much more than just a Countertop company. We offer full kitchen design and Cabinetry to fit every taste, style and budget, as well as all-natural stone and quartz countertop products supplied, fabricated, and installed. We offer sinks and other household items as well. We also can help with full interior remodels if needed. We work with all of our customers. I like to say we are friendly, flexible, and always easy to do business with. After all, we understand we are not the only game in town, so to speak, so we work harder to make sure our customers understand how much we appreciate the opportunity to earn their trust and their business.
My promise to you is we will always get what you pay for from me, a satisfied customer, and word of mouth referrals really are how and why we are still here after all these years. I will accept nothing less than a completely satisfied customer.
We treat every job and every customer as if you were family or we were working on our own homes. We give nothing less than 100% customer satisfaction, because without you, “the customer,” there is no “US,” and word of mouth has always been our best form of advertising.
At Countertop Rock LLC we want you to know that our work will be perfect, our timing will be impeccable, and our rates will always be more than fair. Good communication with our customers is one of the most important aspects of our business. Paying attention to the details, being there when someone has a question or a concern, and returning phone calls are always top priorities. Not to say issues do not arise, sometimes they do, but you rest assured that there is no finger-pointing. If there should be a misstep on “our” part, it will be corrected and dealt with swiftly at our cost, regardless of profit or loss. “Customer Satisfaction” Noting else matters.
When renovating or trying to sell your home, adding Natural Stone or Quartz or NEW Cabinetry will make your home appreciate in value, and in many cases, help you sell it faster. Natural Stone and Quartz create long-lasting beauty that improves any home or commercial space. It is like jewelry for your home and is like creating a piece of art that will last forever.